Noticed this update got pushed just now.
Edit: Seems they’re doing this to prevent costs from arbitration. Read comment below.
Seems like a good thing?
I was wondering if it was related to anything passed recently, because another service had to change privacy rules to opt in over a rule change in Cali. I just assume if it sounds like a good thing for consumers, it probably wasn’t their choice, lol, but I guess in this case it’s just a cost cutting measure.
I at least appreciate them being pretty clear about what’s different now.
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I think there’s a bit of a sea change in business generally where arbitration ended up being worse for corporations if too many customers/employees used that option because it meant paying a bunch of money for each case instead of dealing with one class action suit.
While the arbitration courts themselves are generally biased to corporate interests, it’s not enough of a thumb on the scale to make up for the huge downside.
I’ve seen some arbitration agreements stating that you can’t collaborate with other customers who are affected by the same issue, requiring each customer to have a different attorney.
Some companies really want to make it impossible for you to win any significant damages against them.
At that point, they are just telling on themselves.
They’re only doing this because of the class action being brought against them. It’s cheaper to let this go to court than to try and settle tens of thousands of individual arbitrations. In fact, there are plenty of companies now reversing course and realizing how badly forcing arbitration can backfire.
Edit: For those unaware: https://www.reuters.com/legal/transactional/video-game-giant-valve-hit-with-consumer-class-action-over-pricing-2024-08-12/
It’s a little hard to square “steam is over charging for games” with “look at all these games I bought for 80% off ($5) off”, but I guess there’s more to it.
I think part of the issue is steam allows publishers to set region specific prices and lock users into a region.
You pay $89 for an annual subscription package, somebody in brazil pays equivalent to $32.58.
By definition it is discriminatory.
It’s actually kinda the opposite. It’s claiming that Valve makes deals with publishers that use Steam forcing them to maintain price parity with other storefronts. So, if you want to discount a game on something like Fanatical, you’d have to run the same discount on Steam, you can’t just have one or the other. I don’t want to put on the ol’ tin foil hat, but it reeks of Epic. Epic wants to run cheap sales through their storefront that Steam won’t get, so they can pull users away from Steam. If they both have the same discounts, then Epic can’t get the upper hand. That is complete conjecture on my part, but it fits with Epic’s shit strategies. Instead of making something that brings people to them, they want to kill off the competition through anti-competitive practices. It’s the same thing they are doing by signing exclusivity contracts with third-party developers.
Except that’s not really true. Or at least a half truth.
Steam prevents publishers from selling steam keys through other sites and means for less money. Publishers and other distributors are able to sell their games as cheap as they want anywhere they want. They just can’t sell it dirt cheap somewhere and then use valves steam program and bandwidth to download and play the game.
Discrimination only applies if the two parties are similar. In this case the location makes these parties dissimilar due to the inability to just go from one place to the other legally. Brazil gross national income is 1/3rd the US. It makes sense to price things at 1/3rd the US price.
Steam taking 30% is a better deal than any other form of media gets by a mile. It’s crazy folks complain when it is so easy to self distribute a video game, people have been doing it for years and years. Steam doesn’t even require you to sign up for exclusivity like basically every other distribution/marketing service does for all media including other video game services.
The game company can afford to sell digital goods and services to Brazil at a fraction of the cost and they profit.
If they sold redeemable codes on cards and cardboard locally it would solve their issue.
They should have to offer any two people online the same price when they list things. An American with Brazillian Currency should have the right to buy a digital good with said currency at the price listed.
A sudden demand for Brazilian Currency certainly does not hurt Brazil, either.
If you do it that way you are importing a good.
The end of this would not be that Steam relenting enables folks to start using foreign currency to get cheap games on a publicly traded space.
What will happen if that goes through is a swift increase in taxation of export of digital goods. You’d have countries fighting tariff wars over video games.
The idea that you can use foreign safe spots to buy and sell goods at a cheaper cost is something that only rich people get to do. As soon as it becomes broadly available to the general populace the governments crack down on it quickly.
So you realise that when a lawsuit has a larger corporate backing, they get to bribe the arbitrator more than you and now you back off from arbitration.
Sad that this cannot be done to companies that already agree with others.
Honestly really pisses me off how often I see people try to normalize forced arbitration clauses.
It isn’t normal, and should never become normal, and in many cases should be outlawed.
