LG to offer subscriptions for already purchased appliances and televisions, evolving into a provider for “Home as a Service”::Subscription fatigue is a thing and regulators are circling, but Korean giant reckons you’re ready to cough up after buying hardware

  • spaghettiwestern@sh.itjust.works
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    1 year ago

    This little tidbit is left out:

    In order to use LG’s smart appliance features you must agree to allow the company to track your precise location 100% of the time via phone app.

    I have 2 wifi enabled LG appliances, a refrigerator and a washer. A couple of the smart features are useful such as the end of cycle notification on the washer and a high temperature / door open warning on the fridge. Unfortunately those features don’t work very well and there can be very long delays between an event (such as an end of cycle) and the app notification.

    So not only is LG’s implementation poorly done and not very functional, customers are expected to give up any semblance of privacy to even use them.

    Fuck that. I disconnected my appliances from wifi and deleted the app.

    Paying a monthly charge for the extremely limited smart features on appliances is nuts, even if you didn’t have to allow LG to constantly track your whereabouts. I hope the general public is smart enough to make LG’s subscription service a complete failure.