Amazon rigged its platform to “routinely” push an overwhelming majority of customers to pay more for items that could’ve been purchased at lower costs with equal or faster delivery times, a class-action lawsuit has alleged.
Authorities in the US and the European Union have investigated Amazon’s allegedly anticompetitive Buy Box algorithm, confirming that it’s “favored FBA sellers since at least 2016,” the complaint said.
As of 2023, European regulators have continued pushing Amazon “to take further action to remedy its Buy Box bias in their respective jurisdictions,” the customers’ complaint said.
Both feel that Amazon “willfully” and “deceptively” tricked them and hundreds of millions of US customers into purchasing the featured item in the Buy Box when better deals existed.
Taylor and Selway’s lawyer, Steve Berman, told Reuters that Amazon has placed “a great burden” on its customers, who must invest more time on the platform to identify the best deals.
“Our team expects the class to include hundreds of millions of Amazon consumers because virtually all purchases are made from the Buy Box,” a spokesperson for plaintiffs’ lawyers told Ars.
The original article contains 678 words, the summary contains 181 words. Saved 73%. I’m a bot and I’m open source!
This is the best summary I could come up with:
Amazon rigged its platform to “routinely” push an overwhelming majority of customers to pay more for items that could’ve been purchased at lower costs with equal or faster delivery times, a class-action lawsuit has alleged.
Authorities in the US and the European Union have investigated Amazon’s allegedly anticompetitive Buy Box algorithm, confirming that it’s “favored FBA sellers since at least 2016,” the complaint said.
As of 2023, European regulators have continued pushing Amazon “to take further action to remedy its Buy Box bias in their respective jurisdictions,” the customers’ complaint said.
Both feel that Amazon “willfully” and “deceptively” tricked them and hundreds of millions of US customers into purchasing the featured item in the Buy Box when better deals existed.
Taylor and Selway’s lawyer, Steve Berman, told Reuters that Amazon has placed “a great burden” on its customers, who must invest more time on the platform to identify the best deals.
“Our team expects the class to include hundreds of millions of Amazon consumers because virtually all purchases are made from the Buy Box,” a spokesperson for plaintiffs’ lawyers told Ars.
The original article contains 678 words, the summary contains 181 words. Saved 73%. I’m a bot and I’m open source!