Why YSK: Getting along in a new social environment is easier if you understand the role you’ve been invited into.


It has been said that “if you’re not paying for the service, you’re not the customer, you’re the product.”

It has also been said that “the customer is always right”.

Right here and now, you’re neither the customer nor the product.

You’re a person interacting with a website, alongside a lot of other people.

You’re using a service that you aren’t being charged for; but that service isn’t part of a scheme to profit off of your creativity or interests, either. Rather, you’re participating in a social activity, hosted by a group of awesome people.

You’ve probably interacted with other nonprofit Internet services in the past. Wikipedia is a standard example: it’s one of the most popular websites in the world, but it’s not operated for profit: the servers are paid-for by a US nonprofit corporation that takes donations, and almost all of the actual work is volunteer. You might have noticed that Wikipedia consistently puts out high-quality information about all sorts of things. It has community drama and disputes, but those problems don’t imperil the service itself.

The folks who run public Lemmy instances have invited us to use their stuff. They’re not business people trying to make a profit off of your activity, but they’re also not business people trying to sell you a thing. This is, so far, a volunteer effort: lots of people pulling together to make this thing happen.

Treat them well. Treat the service well. Do awesome things.

  • FartSmarter@lemmy.world
    link
    fedilink
    English
    arrow-up
    4
    ·
    1 year ago

    People should also remember that it costs money for these servers to exist. So if you enjoy using it, try to support the service by donating to your instance, contributing to open source projects, spreading the gospel, etc.

    • jay@lemmy.world
      link
      fedilink
      English
      arrow-up
      2
      ·
      1 year ago

      Couldn’t agree more, we need to continue to attract the kind of people who would really be able to help grow this kind of community, so if you have friends you think would like this, try talking to them.

      Drop a couple bucks into support the admins and servers - think about streaming services you pay for and use less. $5-10/month to donate to a service you are using daily is pretty cheap considering.

    • SomeoneElse@lemmy.world
      link
      fedilink
      English
      arrow-up
      0
      ·
      1 year ago

      I’m dirt poor but I’ve donated to Wikipedia at least three times now. I use that website so often, it’s changed my life.

      • tooting_lemmy@lemm.ee
        link
        fedilink
        English
        arrow-up
        0
        ·
        edit-2
        1 year ago

        I gave them some money after I graduated college. I had used them so much it felt right to give back a bit.

    • rimlogger@lemmy.world
      link
      fedilink
      English
      arrow-up
      0
      ·
      1 year ago

      Eh, I like free software the same way I like free beer - I don’t ever have to pay for it, and no one can compel me to. The beauty of community projects and free software. I enjoy being a freeloader, thanks very much. I will contribute by making this an active project with my posts.

      • AFK BRB Chocolate@lemmy.world
        link
        fedilink
        English
        arrow-up
        1
        ·
        1 year ago

        Eh, I like free software the same way I like free beer - I don’t ever have to pay for it, and no one can compel me to.

        Right, and no one is even attempting to compel you to. In my opinion, this is one of those “within your means” kind of thing. If you went to your friends house, hung out, and drank his beer every weekend, month after month, his reaction might depend on your ability to contribute. If he knew you struggled to make ends meet, he might be just fine with it, especially if you tried to help out in other ways. He you make more money than he does, and he was the one scraping by, he might get resentful. Either way, he can’t compel you, but one is kind of shitty.

        Some of us have more ability to financially support than others, and that’s fine. Last night I made a donation to the developers and another to my instance admins. I’m thinking about making that automatic monthly, but we’ll see. The point is, I think it’s fine if this is a bit socialistic, with some paying a lot, some paying a little, and others not paying at all, as long as the community is able to thrive. By the same token, some instance owners will likely consider it a hobby and not need/want any donations, while some others won’t be able to support growth without them.

  • teawrecks@sopuli.xyz
    link
    fedilink
    English
    arrow-up
    1
    ·
    1 year ago

    This post missed the most important part people should know: someone is footing the bill for you to use this service. If you’re not paying, they will make their money in whatever what they choose. Potential resulting in you becoming the product. Yes, even on lemmy. So if your instance mod needs funding, kick em a few bucks, be their customer.

  • notimetowaste@lemmy.world
    link
    fedilink
    English
    arrow-up
    1
    ·
    1 year ago

    I’ve been on this earth long enough not to trust the “nothing sketchy going on here, just people giving away stuff for free!” never turns out well.

    • fubo@lemmy.worldOP
      link
      fedilink
      English
      arrow-up
      0
      arrow-down
      1
      ·
      1 year ago

      Here, have a donut. The color of the sprinkles on it is politically relevant.

  • AnObscureTenet@lemmy.world
    link
    fedilink
    English
    arrow-up
    0
    arrow-down
    1
    ·
    1 year ago

    Nope. You’re the USER. A concept that is as old as computing and yet has gone completely by the wayside recently with the corporate monopolization of the internet.

    Good to see it making a comeback.