I know I can nail the technical questions but I’m worried that i look sleazy.

The additional context wasn’t necessary but I wanted to see how the photo posts are formatted for lemmy

  • Kit@lemmy.blahaj.zone
    0·
    1 year ago

    I was an IT help desk manager for 10 years. Your attire is perfect, and it’s a good sign that you’re concerned about looking professional.

    Here’s a pro tip - In your interview you will almost certainly be asked how you’d solve an issue that you have no idea how to approach. What they’re looking for is how you’ll respond emotionally. The correct answer is to assure the end user that you will find a solution, don’t panic, and then check internal documentation. “Have we run into this before?” Insist that the company should never have to solve the same issue twice because documentation is paramount. Never be afraid to say that you’d escalate the issue but KEEP OWNERSHIP. Ownership is huge to these people.

    I’d be glad to go into more detail about what they’ll be looking for if it will be helpful.

    I won’t wish you good luck because you’ve already got this!