The company would bid on government contracts, knowing full well they promised features that didn’t exists and never would, but calculating that the fine for not meeting the specs was lower than the benefit of the contract and getting the buyers locked into our system. I raised this to my boss, nothing changed and I quit shortly after.
I’ve worked in IT consulting for over 10 years and have never once lied about the capabilities of a product. I have said, it doesn’t do that natively, but if that’s a requirement we can scope how much it would take to make it happen. Sadly my company is very much the exception.
The worst I saw was years ago I was working on an infrastructure upgrade of a Hyper-V environment. The client purchased a backup solution I wasn’t familiar with but said it supported Hyper-V. It turns out their Hyper-V support was in “beta”. It wasn’t in beta. They were literally using this client as a development environment. It was a freaking joke. At one point I had to get on the phone with one of their developers and explain how high-availability and fail-over worked.
I could very well have been that developer. Usual story, sales promised the world, that our vmware-based system would run on anything and everything, and of course it’s all HA and load balanced, smash cut to me on Monday morning trying to figure out how to make it do that before it goes live on Wednesday.
I worked in government contracting (and government, for that matter) for years and that blows my mind. I can’t remember the details, but if you even had a bad reviews, much less being found noncompliant, it could disqualify you entirely from some contract vehicles for a matter of years. Wild that there’s some agency that somehow lets people get away with fraud.
Also, if that cost the government money, there’s a chance you could report that after the fact and make some money.
Might be local government. Me and sales have this argument pretty often
Me: it is in the spec
Sales: no one noticed it except you
Me: thanks?
Sales: no one is going to care
Me: then take it out of the spec and resign everything.
Sales: why are you making a big deal about this?
Me: because it is in the spec that we signed and if we don’t honor the spec they can backcharge us.
Sales: that won’t happen
Me: you are right because we are going to follow the spec. If you don’t want me to please email me, the department head, and the client specifically ordering me not to follow the contract that we signed.
The company would bid on government contracts, knowing full well they promised features that didn’t exists and never would, but calculating that the fine for not meeting the specs was lower than the benefit of the contract and getting the buyers locked into our system. I raised this to my boss, nothing changed and I quit shortly after.
I’ve worked in IT consulting for over 10 years and have never once lied about the capabilities of a product. I have said, it doesn’t do that natively, but if that’s a requirement we can scope how much it would take to make it happen. Sadly my company is very much the exception.
The worst I saw was years ago I was working on an infrastructure upgrade of a Hyper-V environment. The client purchased a backup solution I wasn’t familiar with but said it supported Hyper-V. It turns out their Hyper-V support was in “beta”. It wasn’t in beta. They were literally using this client as a development environment. It was a freaking joke. At one point I had to get on the phone with one of their developers and explain how high-availability and fail-over worked.
I could very well have been that developer. Usual story, sales promised the world, that our vmware-based system would run on anything and everything, and of course it’s all HA and load balanced, smash cut to me on Monday morning trying to figure out how to make it do that before it goes live on Wednesday.
I worked in government contracting (and government, for that matter) for years and that blows my mind. I can’t remember the details, but if you even had a bad reviews, much less being found noncompliant, it could disqualify you entirely from some contract vehicles for a matter of years. Wild that there’s some agency that somehow lets people get away with fraud.
Also, if that cost the government money, there’s a chance you could report that after the fact and make some money.
Might be local government. Me and sales have this argument pretty often
Me: it is in the spec
Sales: no one noticed it except you
Me: thanks?
Sales: no one is going to care
Me: then take it out of the spec and resign everything.
Sales: why are you making a big deal about this?
Me: because it is in the spec that we signed and if we don’t honor the spec they can backcharge us.
Sales: that won’t happen
Me: you are right because we are going to follow the spec. If you don’t want me to please email me, the department head, and the client specifically ordering me not to follow the contract that we signed.
eh DHCP isn’t really important right? obviously if it hasn’t changed since the 80’s why would you need to reboot your server.
what are vulnerabilities?
Promising features that never existed is part and parcel to a lot of software sales, whether gov or private. Speaking from post-sales experience.