Not really. The real answer is that different parts of the federal government are underfunded or overfunded according to political ideology and expedience. This is a great example; the SSA is underfunded while the military is overfunded which results in clear performance differences.

You’ll never hear a conservative bitch about the US military saying that it can’t do anything right, and it’s like, yeah, duh, because it has a huge fucking budget and basically gets anything it asks for.

Social safety net programs? Not so much.

I am a union member so this isn’t a thing that happens. If management does something unacceptable, we do a strike authorization vote which, if passed by the membership, starts a clock ticking down to strike time and management knows that they are on notice and need to start negotiations.

All of which is just to say that unions are good for workers, regardless of what kind of bullshit you may have been led to believe.