• skuzz@discuss.tchncs.de
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    11 days ago

    Yet, if some citizen tells another citizen directly, “I’m going to kill you until you are dead,” and that second citizen then goes to the police to report it, the police will respond, “we have no proof other than your hearsay, person one has to actually commit some act of violence before we can even issue a restraining order (worthless) let alone do any ‘police work.’”

    This is how it acts in citizen-to-citizen interaction in the real world. A business gets special treatment versus a citizen, yet again.

    (Regardless of how crass or inappropriate her angry comment was. Remember: America lets Nazis exist because “free speech” - it’s a huge hypocrisy.)

    • ERROR: Earth.exe has crashed@lemmy.dbzer0.com
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      11 days ago

      In the Article:

      According to the affidavit, 42-year-old Briana Boston used the phrase during a call with BlueCross BlueShield about a denied claim.

      Her problem is that she said it over the phone, every company records all phone calls, they always have an automatic voice saying “this call will be recorded for quality and training purposes” that makes anything you say after implied to have given consent for the recording, bypassing any two-party comsent laws.

      I don’t dispute the fact that corporations and rich people have preferrential treatment, but having evidence like a phone call recording is what’s ultimately gonna get law enforcement to act.

      If you have a video of someone saying “I’m gonna get my gun and shoot you until your’re dead” to your face, that would probably have higher chances of getting law enforcement to act rather than just a “he said she said” heresay. No guarantees that they’ll act (cops are mostly lazy and don’t wanna do their jobs), but its much much better than just you claiming they threatened you without providing any evidence.

      • dan@upvote.au
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        11 days ago

        that makes anything you say after implied to have given consent for the recording, bypassing any two-party comsent laws.

        That… doesn’t sound like two party consent to me. Are you saying that I can tell someone “I’m recording this call” and they don’t have to actually consent, they just have to not mention it?

        • ERROR: Earth.exe has crashed@lemmy.dbzer0.com
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          11 days ago

          You can’t secretly record phone calls in two party consent states. But you can say “Just so you know, this phone call is being recorded” and if they continue to talk, they are implicitly giving consent. At least that’s how it always have worked, otherwise it would’ve been illegal for basically every company to record phone calls. Every called customer service for any reason? Notice how they all tell you that the call is recorded? Its been like this since I ever learned about phone calls. If it’s illegal, you’d be hearing about lawsuits all the time.

          • Vespair@lemm.ee
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            11 days ago

            But you can say “Just so you know, this phone call is being recorded” and if they continue to talk, they are implicitly giving consent

            Which makes it kind of bullshit and not two-party, since in many cases this is effectively the only means of communicating with these companies. There is no real option to not consent, especially in the case of healthcare companies, since it’s not like a person can just choose to not have a body with real medical concerns (and in the US you legally can’t even go uninsured without penalty). Calling this “two party” at this point is a fucking joke.

            • Shardikprime@lemmy.world
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              10 days ago

              You can literally choose to not say anything about threatening or murdering someone over a recorded call.

              • Vespair@lemm.ee
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                10 days ago

                Yes of course. But maybe we don’t have to stick only to specific bad example and can speak to the practice in general, perhaps?

          • dan@upvote.au
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            11 days ago

            Makes sense. I don’t usually call customer service - I tend to use email or social media where possible, so that I have everything in writing with timestamps, just in case I need to refer back to it or use it as evidence.

            Does that mean I can also record them?

            • ERROR: Earth.exe has crashed@lemmy.dbzer0.com
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              11 days ago

              You can. I’d also say “Just letting you know, I’m recording this phone call” just to be on the safe side.

              I mean you could always make illegal recordings and you won’t get arrested, its just that it might not be admissible in court.

              And if you live in a one-party consent state, its always legal to record, even when the other person is in a two-party consent state, even without informing or getting consent.

              • chiliedogg@lemmy.world
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                10 days ago

                That’s incorrect twice.

                First off, you don’t have to tell them you’re recording if they’ve already informed you they’re recording. They’ve already consented to being recorded.

                And when recording a conversation across state lines from a single-party consent state to a 2-party consent state, the 2-party rules are in effect.

                Otherwise they could just route all call centers through single-party states and skip the recording.

          • JovialMicrobial@lemm.ee
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            10 days ago

            And if you hang up you can’t deal with the claim denial. So really, wouldn’t that start to tread the line of coercion? If you don’t consent to being recorded we’ll continue to deny healthcare.

              • JovialMicrobial@lemm.ee
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                10 days ago

                Oh absolutely.

                It’s just down right petty how they go out of their way to be evil. Piss people off until they lose control of their emotions and say bunch of shit and record it.

        • _cryptagion@lemmy.dbzer0.com
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          10 days ago

          Some states you don’t even need that. I live in a one-party state, so I wouldn’t need to tell someone they’re being recorded, as long as I knew they were.

    • chiliedogg@lemmy.world
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      11 days ago

      If you have a recording of someone threatening to kill you, the police can absolutely act.

      Threatening to kill someone unless they give you what you want is not protected speech. Otherwise, you could walk into a bank, demand they give you money under threat of violence, then walk out having committed no crimes.

      • InputZero@lemmy.world
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        10 days ago

        I’m sorry to say, but that’s not necessarily true. It would need to be a police recording or record of someone threatening you for them to actually have to do anything. You could walk into a precinct with a bona fide video of someone making a serious threat to your life and the police typically won’t do anything about it. That same person could make a clip about murdering you and post it online with a clear plan to kill you and the police still wouldn’t have to act. All of that is hearsay, regardless of how serious the intent is and the police can choose to ignore it. Unless it’s someone worth helping, someone who might be able to make a sizable donation.

        • DreamlandLividity@lemmy.world
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          10 days ago

          The police doesn’t have to act if a person drags another person into the precinct and murders them in front of all the cops according stupid US courts (Warren v. District of Columbia).

          That’s why 2a and self-defense are such important rights. You want to be safe? Better take care of it yourself (or elect a 3rd party that will change the status quo, but fantasy solutions don’t count).

      • Shardikprime@lemmy.world
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        10 days ago

        Remember the time Lemmy was so outraged at the elections that they, un ironically, became Unabomber stans