When you’re talking to an open source dev, just remember that they are literally giving you their time for free, and they are people who don’t like to be treated poorly.

Edit: Just to be clear, I don’t mean any ill will toward the guy. He’s frustrated and he’s just taking it out in the wrong venue at the wrong people, but that doesn’t mean he’s a bad person.

Edit 2: The reinstalling he’s talking about is NPM. So just running npm install. It’s because he tried removing the node_modules directory, which is a reasonable thing to do, but it means you need to reinstall the modules with that command.

  • mastefetri@infosec.pub
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    1 year ago

    It depends on if the first guy is complaining about having to reinstall this specific software, or if the software borked his entire system to the point that he has to reinstall his entire OS. Because that happened to me once. But in the first scenario he is being a dick, and in the second one not so much.

    • appel@lemmy.ml
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      1 year ago

      I disagree, in neither scenario the open source dev owes him anything. You get to use and modify the software for free, but the flip side is you are entitled to nothing.

      • RovingFox@infosec.pub
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        1 year ago

        You are entitled to the truth. If the dev knows their software could have very damaging effects then that should be front and center on the software page.

        • appel@lemmy.ml
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          1 year ago

          Usually it is? But ultimately it’s still your own responsibility. You did not pay the dev, the dev does not ask you to pay them, ergo the dev owes you diddly squad.

          • RovingFox@infosec.pub
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            1 year ago

            Let’s be decent with each other, I don’t think my expectations are outrageous. I consider decent to make sure that the person that will use your software is aware of the dangers. And the best person to know those dangers is usually the dev.

          • TrickDacy@lemmy.world
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            1 year ago

            I can’t say I’ve spoken directly to a dev in a situation like that, thankfully, but if that opinion were dominant, FOSS wouldn’t be a thing. Destroying your data or OS is kind of a no-no, whether you pay for the software or not. Obviously, you can’t sue the FOSS dev, but come on, it’d be amazingly shitty if they didn’t even try to help if there’s any evidence it’s their fault.

        • agent_flounder@lemmy.world
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          1 year ago

          The software is almost certainly provided as is, with risks assumed by the person installing it.

          Still, I doubt any dev wants a catastrophic outcome and takes steps to avoid that or warn the end user if the code is more likely to bork something.

          I don’t think it’s unreasonable to expect the dev to do their best but it’s also not like you can sue them and win, most likely.

        • daed@lemmy.world
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          1 year ago

          Honestly, no. It’s your job to vet the software you run. If it’s open source, you had every chance to make sure it wasn’t going to irreversibly break your system ahead of time.

          Alternatively, you could pay money for a solution from a reputable company with support.

          • Luke@lemmy.ml
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            1 year ago

            Alternatively, you could pay money for a solution from a reputable company with support.

            and run the possibly even greater risk that it’ll fuck something up, since you probably can’t even look at their source

            • daed@lemmy.world
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              1 year ago

              ??? You quoted my comment with ‘reputable’ in it. You put a level of trust in anything you use. Reputable companies are unlikely to fuck your shit up with bad software. It happens - not trying to say it doesn’t - but again, you have to trust somewhere.

          • TrickDacy@lemmy.world
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            1 year ago

            You’re implying that to even install the simplest of programs, I’d need to read and understannd many thousands of lines of code, starting with the FOSS project itself and then spidering out to every dependency. This speaks nothing of the fact that it may be written in multiple languages, some of which I am not familiar with, and even if I am, code can be written in ways that’s almost impossible to understand. This might take a week for a 200 line project.

            Reminds me of when my employer said they were going to stop using open source software until a team had vetted it completely. Lol, once they talked to engineers that idea died immediately.

              • TrickDacy@lemmy.world
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                1 year ago

                The response to this here is absolutely wild. I guess I should expect my machine to get wiped any moment

                • redfellow@sopuli.xyz
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                  1 year ago

                  Whenever you choose to run a program that has full access to parts of your PC that may cause issues, you are the person who chose to do so.

                  Just run apps in a sandbox if you don’t want to risk having to reinstall your OS in a worst case scenario.

                  The developer owes you nothing.

                  • TrickDacy@lemmy.world
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                    1 year ago

                    Legal obligations that I grasped at age 9 don’t really interest me to talk about. It’s pretty obvious I understand them. What I was trying to talk about was what reasonable people should do. But apparently that’s offensive to many ITT as most responses are condescending af

            • CallumWells@lemmy.ml
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              1 year ago

              That’s absolutely a ridiculous stance. Yes, you can personally go through everything, but there’s also searching around to find out what other people say about it, actually look through the issues people have raised. Some of it applies to proprietary software as well, find out what other people say about the software. You don’t need to do everything yourself, but you do have to take responsibility for trying to make sure it will work as you hope it will.

            • daed@lemmy.world
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              1 year ago

              I can see how you got there, but I’m actually not saying you need to understand any programming languages at all. If the code is out there, and the product is worthwhile, the community can and will vet it.

              Like I responded to the other guy, you put a level of trust in anything you use. You can pay for a product and expect polish and support, or you can go the open source route, the DIY hobbyist route, and expect to have to do more yourself. You might have to do research on a product before you trust it. This isn’t a radical concept to me. If I was putting together an RC car, I would do research on the motor to make sure it was unlikely to fail catastrophically.

            • carly™@lemm.ee
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              1 year ago

              This. I swear, some people in the FOSS community seem to be convinced everyone who uses a computer is a developer.

              • TrickDacy@lemmy.world
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                1 year ago

                Right? And it seems like no one is interested in understanding my point, most only seem interested in defending developers of FOSS. I understand there is no legal obligation from FOSS devs… That is irrelevant.

                I love FOSS. It’s one of the best products of humanity. I am not attacking devs at all…

                My point was only that while devs don’t owe anyone anything legally, if the rare edge case happens where their code is destructive by accident, it would be a dick move to ignore complaints about it. I guess because it didn’t spell it all out like this, I “deserved” all the downvotes (on since-deleted comments) and condescending remarks?

                Yes I know that if I use Firefox I can’t sue them if somehow they wipe my OS. Yes I know that would probably never happen, it’s extremely unlikely to happen. But if it did, FF owes us at least a response. And I means owes in the sense that it’s the right thing to do, not “if you don’t do it I can sue you”.