I’ve had a bunch of their pixel phones and one ended up breaking. So I did a warranty exchange and they kept sending me bad phones with even more problems than the one before it. Like their refurb department doesn’t even bother fixing a bad device before sending it to their next victim. And they have zero customer service, so I was pretty much screwed. No more pixels for me.
I’ve got 4 Vorons, a 2.4r2, trident, switchwire, and a 0.2. The 2.4 and trident are amazing printers. I’d recommend the trident as your first Voron. Any issues you run into, the Voron community is very helpful and will guide you. As far as kit vendors, the LDO kits are significantly better than the cheap ones like formbot. Don’t go with the cheaper option if you can afford the LDO kit. It will make the build a lot easier and more enjoyable. The wiring is the worst part of the build, and LDO gives you all the wiring pre crimped, and they have a lot of extra PCBs that make the wiring even easier.